{"id":46,"date":"2025-10-27T14:58:07","date_gmt":"2025-10-27T14:58:07","guid":{"rendered":"https:\/\/v3.skylink-pro.com\/help\/?page_id=46"},"modified":"2025-11-04T11:57:33","modified_gmt":"2025-11-04T11:57:33","slug":"migration-logging-in","status":"publish","type":"page","link":"https:\/\/v3.skylink-pro.com\/help\/knowledge-base\/help-guides\/migration-logging-in\/","title":{"rendered":"Migration &amp; Logging In"},"content":{"rendered":"\n<p class=\"has-text-align-center has-medium-font-size wp-block-paragraph\" style=\"padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">The <strong>Migration &amp; Logging In<\/strong> section helps you get started with Skylink-<em>Pro <\/em>by answering common questions about accessing and transitioning your account. You\u2019ll also find guidance on upgrading from Skylink-<em>Pro <\/em>V2 to V3, including what to expect during migration and how your existing data and settings carry over to the new platform.<\/p>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-d8eb9179 wp-block-group-is-layout-constrained\" style=\"padding-top:0;padding-bottom:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-52ff1f47 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">Frequently Asked Questions<\/h2>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-7247fad9 wp-block-group-is-layout-constrained\" style=\"padding-right:var(--wp--preset--spacing--80);padding-left:var(--wp--preset--spacing--80)\">\n<p class=\"has-text-align-center wp-block-paragraph\">Browse common questions and quick solutions to help you resolve issues and get started with Skylink-<em>Pro <\/em>faster.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:var(--wp--preset--spacing--60)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-7c846e87 wp-block-group-is-layout-constrained\">\n<details class=\"wp-block-details has-border-color has-primary-border-color has-base-color has-secondary-background-color has-text-color has-background has-link-color has-medium-font-size wp-elements-282b25ec66d291178a65ded9e2dfce5a is-layout-flow wp-block-details-is-layout-flow\" style=\"border-style:solid;border-width:1px;padding-top:15px;padding-right:15px;padding-bottom:15px;padding-left:15px;font-style:normal;font-weight:700\" open><summary>How do I log in to Skylink-<em>Pro<\/em>?<\/summary>\n<hr class=\"wp-block-separator has-text-color has-quaternary-color has-alpha-channel-opacity has-quaternary-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:400;line-height:1.8\">To log into Skylink-<em>Pro<\/em>, follow the link that has been sent to you via email and enter your credentials.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-border-color has-primary-border-color has-base-color has-secondary-background-color has-text-color has-background has-link-color has-medium-font-size wp-elements-a08777d6960c2d36320290ba2c548200 is-layout-flow wp-block-details-is-layout-flow\" style=\"border-style:solid;border-width:1px;padding-top:15px;padding-right:15px;padding-bottom:15px;padding-left:15px;font-style:normal;font-weight:700\"><summary>What should I do if I forget my password?<\/summary>\n<hr class=\"wp-block-separator has-text-color has-quaternary-color has-alpha-channel-opacity has-quaternary-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:400;line-height:1.8\">If you have forgotten your password, use the &#8220;Forgot Password&#8221; link on the login in page to reset it. Follow the instructions sent to your registered email address to create a new password.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-border-color has-primary-border-color has-base-color has-secondary-background-color has-text-color has-background has-link-color has-medium-font-size wp-elements-c817a157f3559a753fd9d35efa51b690 is-layout-flow wp-block-details-is-layout-flow\" style=\"border-style:solid;border-width:1px;padding-top:15px;padding-right:15px;padding-bottom:15px;padding-left:15px;font-style:normal;font-weight:700\"><summary>I received a link to access Skylink-<em>Pro<\/em>, but it has expired. What should I do?<\/summary>\n<hr class=\"wp-block-separator has-text-color has-quaternary-color has-alpha-channel-opacity has-quaternary-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:400;line-height:1.8\">If your link has expired, simply access the login page and click &#8220;Forgot Password&#8221; enter your email address and then you will be sent a new link to access Skylink-Pro and create your account.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-border-color has-primary-border-color has-base-color has-secondary-background-color has-text-color has-background has-link-color has-medium-font-size wp-elements-1c602a3581cd84a375e87b10b1316d07 is-layout-flow wp-block-details-is-layout-flow\" style=\"border-style:solid;border-width:1px;padding-top:15px;padding-right:15px;padding-bottom:15px;padding-left:15px;font-style:normal;font-weight:700\"><summary>Can I access Skylink-<em>Pro <\/em>from mobile devices?<\/summary>\n<hr class=\"wp-block-separator has-text-color has-quaternary-color has-alpha-channel-opacity has-quaternary-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:400;line-height:1.8\">Yes, Skylink-<em>Pro <\/em>is designed to be accesseble from various devices, including smartphones, and tablets, allowing you to monitor weather data anytime, anywhere.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-border-color has-primary-border-color has-base-color has-secondary-background-color has-text-color has-background has-link-color has-medium-font-size wp-elements-d392d1692f415bb883f0c8435b9203a6 is-layout-flow wp-block-details-is-layout-flow\" style=\"border-style:solid;border-width:1px;padding-top:15px;padding-right:15px;padding-bottom:15px;padding-left:15px;font-style:normal;font-weight:700\"><summary>How do I migrate from Skylink-<em>Pro <\/em>V2 to V3?<\/summary>\n<hr class=\"wp-block-separator has-text-color has-quaternary-color has-alpha-channel-opacity has-quaternary-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:400;line-height:1.8\">You&#8217;ll receive an email invitation to Skylink-<em>Pro <\/em>V3. Click the link in the email, sign in with your registered email address, and follow the steps to set up your new password. Once complete, your V3 account will be ready to use.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-border-color has-primary-border-color has-base-color has-secondary-background-color has-text-color has-background has-link-color has-medium-font-size wp-elements-fba39641043f77e4edcd5fef4ca2070d is-layout-flow wp-block-details-is-layout-flow\" style=\"border-style:solid;border-width:1px;padding-top:15px;padding-right:15px;padding-bottom:15px;padding-left:15px;font-style:normal;font-weight:700\"><summary>Will my V2 weather data automatically transfer to V3?<\/summary>\n<hr class=\"wp-block-separator has-text-color has-quaternary-color has-alpha-channel-opacity has-quaternary-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:400;line-height:1.8\">Yes, it will. V3 is a complete overhaul in terms of aesthetics, functionality and user experience. Your historic weather data is safely backed up and stored on dedicated servers meaning data access is not affected by our updates and ready to access via the new portal.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-border-color has-primary-border-color has-base-color has-secondary-background-color has-text-color has-background has-link-color has-medium-font-size wp-elements-187425ea65cb43a75f2c74a1a0a312b2 is-layout-flow wp-block-details-is-layout-flow\" style=\"border-style:solid;border-width:1px;padding-top:15px;padding-right:15px;padding-bottom:15px;padding-left:15px;font-style:normal;font-weight:700\"><summary>How can I contact Skyview Systems for support?<\/summary>\n<hr class=\"wp-block-separator has-text-color has-quaternary-color has-alpha-channel-opacity has-quaternary-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:400;line-height:1.8\">For further assistance, you can reach out via email at <a href=\"mailto:skylink-pro@skyview.co.uk\">skylink-pro@skyview.co.uk<\/a> or call <a href=\"tel:01787883138\">01787 883138.<\/a><\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details has-border-color has-primary-border-color has-base-color has-secondary-background-color has-text-color has-background has-link-color has-medium-font-size wp-elements-a043b2295b38f372e159ff00385d1653 is-layout-flow wp-block-details-is-layout-flow\" style=\"border-style:solid;border-width:1px;padding-top:15px;padding-right:15px;padding-bottom:15px;padding-left:15px;font-style:normal;font-weight:700\"><summary>How do I know if my migration is complete?<\/summary>\n<hr class=\"wp-block-separator has-text-color has-quaternary-color has-alpha-channel-opacity has-quaternary-background-color has-background is-style-wide\"\/>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:400;line-height:1.8\">Once you have successfully set up your V3 password and logged in for the first time to view your dashboard data; your migration is complete. You can start using Skylink-Pro V3 Weather Portal and enjoying the many benefits of our platform upgrade.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The Migration &amp; Logging In section helps you get started with Skylink-Pro by answering common questions about accessing and transitioning your account. You\u2019ll also find guidance on upgrading from Skylink-Pro V2 to V3, including what to expect during migration and how your existing data and settings carry over to the new platform. Frequently Asked Questions [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":215,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-46","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/v3.skylink-pro.com\/help\/knowledge-base\/wp-json\/wp\/v2\/pages\/46","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/v3.skylink-pro.com\/help\/knowledge-base\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/v3.skylink-pro.com\/help\/knowledge-base\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/v3.skylink-pro.com\/help\/knowledge-base\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/v3.skylink-pro.com\/help\/knowledge-base\/wp-json\/wp\/v2\/comments?post=46"}],"version-history":[{"count":28,"href":"https:\/\/v3.skylink-pro.com\/help\/knowledge-base\/wp-json\/wp\/v2\/pages\/46\/revisions"}],"predecessor-version":[{"id":371,"href":"https:\/\/v3.skylink-pro.com\/help\/knowledge-base\/wp-json\/wp\/v2\/pages\/46\/revisions\/371"}],"up":[{"embeddable":true,"href":"https:\/\/v3.skylink-pro.com\/help\/knowledge-base\/wp-json\/wp\/v2\/pages\/215"}],"wp:attachment":[{"href":"https:\/\/v3.skylink-pro.com\/help\/knowledge-base\/wp-json\/wp\/v2\/media?parent=46"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}