The Migration & Logging In section helps you get started with Skylink-Pro by answering common questions about accessing and transitioning your account. You’ll also find guidance on upgrading from Skylink-Pro V2 to V3, including what to expect during migration and how your existing data and settings carry over to the new platform.
Frequently Asked Questions
Browse common questions and quick solutions to help you resolve issues and get started with Skylink-Pro faster.
How do I log in to Skylink-Pro?
To log into Skylink-Pro, follow the link that has been sent to you via email and enter your credentials.
What should I do if I forget my password?
If you have forgotten your password, use the “Forgot Password” link on the login in page to reset it. Follow the instructions sent to your registered email address to create a new password.
I received a link to access Skylink-Pro, but it has expired. What should I do?
If your link has expired, simply access the login page and click “Forgot Password” enter your email address and then you will be sent a new link to access Skylink-Pro and create your account.
Can I access Skylink-Pro from mobile devices?
Yes, Skylink-Pro is designed to be accesseble from various devices, including smartphones, and tablets, allowing you to monitor weather data anytime, anywhere.
How do I migrate from Skylink-Pro V2 to V3?
You’ll receive an email invitation to Skylink-Pro V3. Click the link in the email, sign in with your registered email address, and follow the steps to set up your new password. Once complete, your V3 account will be ready to use.
Will my V2 weather data automatically transfer to V3?
Yes, it will. V3 is a complete overhaul in terms of aesthetics, functionality and user experience. Your historic weather data is safely backed up and stored on dedicated servers meaning data access is not affected by our updates and ready to access via the new portal.
How can I contact Skyview Systems for support?
For further assistance, you can reach out via email at skylink-pro@skyview.co.uk or call 01787 883138.
How do I know if my migration is complete?
Once you have successfully set up your V3 password and logged in for the first time to view your dashboard data; your migration is complete. You can start using Skylink-Pro V3 Weather Portal and enjoying the many benefits of our platform upgrade.
